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The following policies related to local communities are laid down in the Toshiba Group Standards of Conduct.
Toshiba Group Corporate Policy
Toshiba Group Companies shall:
- contribute to and cooperate with all local communities in which Toshiba Group operates and perform its duties as a member of these communities.
- support Directors and Employees in undertaking voluntary activities and give full consideration to each individual's desire to exercise his or her civil rights.
- make appropriate donations in each country and region where Toshiba Group operates, after considering the contribution to the community, the public nature and the reasons for making donations; and.
- try to improve the brand image in all aspects of their relationships with the communities.
The General Affairs division at each site or company is responsible for handling relations with local communities, including constant communications with community associations and other organizations.
Development of good relations with local communities is one of the points checked in internal management audits. For manufacturing sites, the Toshiba Environmental Audit also evaluates the extent to which operations have an impact on the local environment.
All operational sites are working toward maintaining good relations with the local communities.
Toshiba Group companies and plants engage in communication suitable to the characteristics of their business operations and the interests of local communities.
In Fiscal 2006, the Yokohama Complex promoted better understanding with the local community by explaining its nuclear power business and environmental initiatives to teachers from local elementary schools and residents of nearby condominiums, while also engaging in information exchange meetings with local businesses.
At Hangzhi Machinery & Electronics Co., Ltd., located in Hangzhou, China, the impact of local development on the environment has become an important consideration. Since 2005 the company has regularly held meetings with representatives of local residents and, responding to their requests, has changed the color of the roofs of its buildings to reduce reflected light and made public analysis data on exhaust from the factory.
In the coming years, Toshiba intends to engage in fruitful dialogues with local community residents at an even greater number of plants.
| Activities | Activities / Achievements for FY2007 |
|---|---|
| Plant tours (tours of manufacturing lines, environmental facilities, etc) | 62 operations |
| Practical learning programs for school students over several days | 22 operations |
| Opening of plant grounds and sports facilities to the public | 24 operations |
| Neighborhood clean-ups by employees | 190 times in 103 companies by 12,209 participants |
| Blood donation by employees | total of 3,280 liters by 9,112 participants |
| Festivals to promote amicable relations with local communities | 31 operations |
When establishing new business operations, companies at Toshiba Group adhere to laws and regulations, engage in dialogue with local authorities and residents and strive to maintain harmony with the community. Once operations are underway, the companies disclose information about their business activities and environmental protection initiatives and thus engage in fruitful communication with local residents.
Local resident tour at Ome Complex, Japan
Dialogue at TTEI, Thailand
With regard to environmental matters of high concerns to local residents, many Toshiba business sites proactively hold meetings, inviting the local residents to their facilities and soliciting opinions.
For instance, for announcing a meeting with local residents, Toshiba's Ome Complex in Japan encouraged people to participate by announcing the event in the Ome City newsletter and local cable network. Responding to rising interest in the environmental issues in Thailand, Thai Toshiba Electric Industries Co., Ltd. ( TTEI ) held a one-day event for local exchange.
The company invited 50 local residents to its premises for an explanation of the home appliance manufacturing process at the plant, focusing on the safety and environmental systems installed to protect the environment.
In the years ahead, Toshiba will continue to engage in face-to-face dialogue with local communities.
Local residents in an emergency drill using earthquake simulation vehicle (Kitashiba Electric Co., Ltd.)
To prevent fire and other accidents, each operational site performs periodic safety inspections of equipment and chemicals in accordance with fire and safety laws and regulations. Also, depending upon the requirement of each site, manuals and checklists are prepared for fire and disaster prevention and for safety management.
As a precautionary measure for any disaster or accident, periodic emergency drill is conducted to prepare for taking prompt action, including providing information to the concerned and working to prevent damage to the neighboring areas.
For example, Kitashiba Electric Co., Ltd., a Toshiba Group subsidiary, organized a joint training drill with the local fire department in 2007. The only earthquake simulation vehicle in Fukushima Prefecture was brought to the company site for the event, and local residents were given special access to the equipment. Another group company, AFPD Pte., Ltd., organized a training drill, simulating a gas leak from a pump room, in conjunction with the local police and fire departments in Singapore in order to prepare for industrial accidents.
In the event of an accident, the on-site disaster prevention team swings into action, implementing countermeasures, investigating the cause in cooperation with the police and fire department, and devising measures to prevent recurrence.
Dispatched employees to help people affected in Niigata
Donation to China Youth Development Foundation in response to the Sichuan Earthquake
Toshiba Group strives to ensure that the public infrastructure systems it has supplied - electric power facilities, water and sewerage facilities, elevators, etc. - remain operational or are swiftly restored to operation after the necessary inspection and repair in the event of natural disasters such as earthquakes, typhoons, flooding, etc. If the vicinity of a site is affected by a disaster, the site's disaster prevention team engages in firefighting and rescue activities in cooperation with the local fire department. The sites also allow their facilities for use as government-designated evacuation areas for local residents.
Toshiba provides donations and other emergency support in response to major disasters around the world. When the Niigata Chuetsu Offshore Earthquake struck in July 2007, Toshiba Group donated money and goods worth 50 million yen to Niigata Prefecture, and Toshiba Plant Systems and Services Corporation dispatched employees to help restore nearby housing and provided space for temporary accommodation.
Toshiba Group donated 10 million yen to international NGOs in response to the Myanmar Cyclone in May 2008 and donated a total of 100 million yen to the Japan Red Cross, the China Youth Development Foundation, and other organizations in response to the Sichuan Earthquake in China in May 2008.
When investing in production facilities overseas, Toshiba aims to work in partnership with local suppliers and other companies in the area.
Toshiba Group employs approximately 200,000 people around the world. The jobs created contribute to local communities, especially the production facilities which employ a considerable number of local people.
By paying taxes in accordance with national laws and regulations, group companies make an economic contribution to the regions where they operate. The local taxes paid by employees augment the contribution, particularly in areas where production facilities are located.
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