Since I took the helm of Toshiba Group in 2005, I have promoted three key policies: realization of sustained growth with high profit; maximization of the multiplier effect of innovationsNote1; and CSR-oriented management. From fiscal 2008 on, I have added a fourth, the development of people with a global perspective.
A concerted effort to fulfill corporate social responsibility animates every enterprise worthy of respect and emulation. Without it, a company cannot win sustained growth over the long term. This conviction guides me in the management of Toshiba Group.
Toshiba Brand Statement
Toshiba delivers technology and products remarkable
for their innovation and artistry - contributing to a safer,
more comfortable, more productive life.We bring together the spirit of innovation with our
passion and conviction to shape the future and help
protect the global environment - our shared heritage.We foster close relationships, rooted in trust and respect,
with our customers, business partners and communities
around the world.
Toshiba Group's fulfillment of CSR is rooted in our fundamental principle of according the highest priority to human life and safety and to legal compliance. Toshiba Group's mission is to develop its business through fair competition in the global market by prioritizing compliance with laws and regulations, social norms, and ethics in all circumstances. To this end, while endeavoring to educate every one of our 200,000 employees with the Toshiba Group Standards of Conduct, we are striving to ensure compliance with laws and regulations in all countries and regions where we do business.
I have had the opportunity to make more than 150 visits to our factories, offices and other facilities in Japan and overseas, including group companies, and to meet our people and discuss vital issues. My purpose is to make sure that we tackle these issues in a concerted manner and that our management policies, including the emphasis on compliance, are thoroughly implemented.
In our efforts to place high priority on the safety of our customers, we emphasize not only quality assurance but also comprehensive disclosure of information in connection with product liability.
In fiscal 2007, we reinforced quality management throughout Toshiba Group. Specifically, we reorganized the quality management structure, establishing the Quality Division and appointed a Chief Quality Executive in every related department. Building on this, we continue to emphasize the development of human resources engaged in quality management and auditing quality management in Toshiba Group companies and in our suppliers.
Once the decision was made to withdraw from the HD DVD business in February 2008, I explained our decision to the public and reassured customers by announcing Toshiba's policy of continuing support for all the HD DVD equipment they had purchased.
Toshiba Group is making a concerted effort to ensure that customers associate Toshiba Group with quality and safety.
In our execution of CSR-oriented management, I emphasize two indispensable components of our drive to be an exemplary corporate citizen of planet Earth. On the one hand, throughout our operations, we must devote ourselves to contributing to a better global environment. At the same time, it is essential that we recognize, respect and value the cultural diversity of the communities in which we do business around the world. By embracing these measures, Toshiba is striving to contribute to the sustainable development of society.
In November 2007, we announced Toshiba Group Environmental Vision 2050, which underlines our enduring commitment as a corporate citizen of planet Earth. This vision articulates Toshiba Group's resolve to pursue the realization of a society where people are able to enjoy rich lifestyles in harmony with the Earth. In particular, we are harnessing our capabilities in order to help secure stable energy supplies while curbing environmental impacts.
In accordance with Environmental Vision 2050, Toshiba's target is a tenfold (Factor 10) increase in overall eco-efficiency covering products and business by fiscal 2050 compared with fiscal 2000. Factors indicating the degree of improvement of eco-efficiency are used in setting targets. By accelerating development of innovative products and technologies, we expect to be able to reduce CO2 emissions by 120 million tons by 2025, an amount approximately twice the annual CO2 emissions of Tokyo Metropolis or Greater London.
In accordance with the management policy of developing people with a global perspective, we are fostering highly capable, well rounded human resources.
We will also emphasize provision of support for science and mathematics education in Japan, China, and North America with a view to cultivating successive generations of capable leaders who can contribute to society.
Toshiba Group owes its existence to its stakeholders, including our customers, shareholders and investors, our employees, local communities, and suppliers. In all our activities, encompassing development, production, sales, after sales service and so on, we seek communication and engagement with our stakeholders, in order to allay their concerns, satisfy their needs and respond to their aspirations, not least through clear and timely explanations.
“Be truthful in thought, word and deed” – this is my guiding principle. It means striving to express what one really thinks in truthful words, putting those words into action, and then taking responsibility for those actions. By adhering to this principle and sharing it throughout Toshiba Group, we are resolved to fulfill our responsibility to our stakeholders.
As a corporate citizen of planet Earth, Toshiba Group will continue to implement CSR-oriented management in order to live up to your expectations. In all our endeavors, we sincerely appreciate your continued support and guidance.
Atsutoshi Nishida
President and CEO
Toshiba Corporation